Report it, then check on it
Government & Public Sector: service requests and case status. We set up your business profile in ChatGPT for free; the plug-in works from it.
The status you publish for a request number.
Reports reach the right team with details.
Hours, offices and services from your profile.
- SR-20418: Scheduled
- Repair crew assigned for next week
An illustrative Government & Public Sector example. City of Riverbend is a made-up business.
How the plug-in works for Government & Public Sector
Residents contact a city or agency for two reasons: to report something and to find out what happened to their report. Both tie up phone lines. A plug-in lets a resident file a service request and look up its published status from any AI assistant.
The customer gives a reference and the plug-in returns the status you have published, or they describe a new request and it reaches your team with a reference. General questions about services, offices, hours and how to apply are answered from your business profile.
Your team confirms every request itself. The plug-in never takes payment and only shares what you have published.
The Government & Public Sector plug-in is available to businesses in any country. Free setup of your business profile in ChatGPT is for US businesses for now; outside the US, choose a plug-in plan and we confirm your setup with you. Plug-in plans are $24.99 a month or $199 a year, paid through Stripe.
Where it pays off
A resident checks what happened to it.
Reported in one message with the location.
Answered from your profile.
A reference check instead of a call.
What your customers can do
What the Government & Public Sector plug-in does
Main function: Service requests and case status.
Starter prompts
- Service requests and case status
- How do I renew a permit, and where's the nearest office?
- How do I contact the business?
Tools
- lookup_case_status
Look up the published status for a reference the customer already has. Creates nothing.
- submit_service_request
Send a new service request to the business. Use only once the customer has given the details and agrees to send it.
- get_request_status
Look up the status of a request by its reference.
- get_business_info
Answer a general question about this government & public sector business using only its published profile: services, offices, hours and how to apply. Creates nothing. If the profile does not cover the question, say so and use get_contact.
- get_contact
Return the business's published contact details and opening hours for anything the other tools cannot do.
Included in every plug-in
Built from your profile
Your hours, services, location and contact details are the source, so answers stay on topic for your business.
Made for your industry
Each of the 80+ industries has a standard plug-in with the questions and enquiry steps that kind of business needs.
Enquiries reach your team
When a customer wants a quote, booking or call back, the request is sent to you to follow up.
Stays in step
Update your business profile and the plug-in reflects it. No separate content to maintain.
Pricing
Prices in US dollars. Plug-in plans are paid through Stripe after we confirm your plan with you; your card details stay with Stripe. Who it's for and how you pay
Get started with the Government & Public Sector plug-in
US businesses get their ChatGPT profile set up free. Businesses anywhere can add the plug-in.
Government & Public Sector plug-in: common questions
- What does the Government & Public Sector plug-in do?
- Its main function is: service requests and case status. The customer gives a reference and the plug-in returns the status you have published, or they describe a new request and it reaches your team with a reference.
- Does it handle emergencies?
- No. It tells residents to call 911 for emergencies.
- Does it collect personal records?
- It asks only for a name and contact so your team can reply. It never asks for ID numbers.
- Does the plug-in take payment or confirm on my behalf?
- No. It sends your team a request with a reference, and you confirm it and take payment your usual way.
- What does it cost?
- Setting up your business profile in ChatGPT is $0 for US businesses. The Government & Public Sector plug-in is $24.99 a month or $199 a year, in US dollars, wherever your business is.
- Can a government & public sector business outside the US use the plug-in?
- Yes. The Government & Public Sector plug-in works for businesses anywhere in the world. The free business profile setup is for US businesses for now; outside the US, choose a plug-in plan and we confirm what your setup includes before you pay.
- How do I pay for the plug-in?
- Through Stripe, after we confirm your plan with you. You enter your card details with Stripe, never on this site. The monthly plan can be cancelled at any time, and the free US profile setup needs no payment.
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